Policies and Procedures

Our policy framework

We keep written policies covering safeguarding, health and safety, data protection, complaints, equality, safer recruitment and educational quality. This page explains where each sits.

Key policies

• Safeguarding and child protection — every tutor is trained and has a named safeguarding lead.
• Safer recruitment — enhanced DBS checks before any tutor works with a child.
• Health and safety — risk assessments for every centre, and clear online session rules.
• Data protection — see our Privacy Policy.
• Complaints — see our Complaints Procedure.
• Fees, cancellations and refunds — see our Terms of Service and Refund Policy.

Requesting a copy

Any parent or carer can ask for a full copy of any policy. Email support@dailysharingtutors.com and we will send it within five working days.